Payment Policy
At North & Willow, we strive to offer a secure and straightforward payment experience. Please review the information below before completing your purchase.
Accepted Payment Methods
North & Willow accepts the following payment methods:
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Shop Pay
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Credit & Debit Cards:
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Visa
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Mastercard
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American Express
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Maestro
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Digital Wallets:
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Apple Pay
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Google Pay
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All payments must be completed in full at the time of purchase.
Payment Security
All transactions are processed through secure, SSL-encrypted payment systems.
Your payment details are handled directly by certified payment providers and are never stored on our servers.
Payment Processing
Orders are processed only after payment has been successfully authorized and confirmed.
If a payment is declined or cannot be verified, the order will not be processed.
Refunds
If you are eligible for a refund (for example, following an approved return), the refunded amount will be credited back to the original payment method used at checkout.
Refunds are typically processed within 14 days after the returned item has been received and approved. Please note that additional processing time may be required by your bank or payment provider.
Contact
If you have any questions regarding payments or billing, please contact us at:
📧 info@north-willow.com
North & Willow